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FAQ

What is a Medallion Signature Guarantee?
What is Restricted Stock?
Where do I send certificates for transfer?
How do I transfer shares to another person?
How do I transfer shares from a custodian to a minor who is now of age?
How do I transfer shares from a deceased individual?
How do I transfer shares from a deceased joint tenant?
How do I change the name (e.g. legal name change) on my shares?
How do I transfer my shares into a trust registration?
How can I replace lost certificates?
How can I change my address?
How can I obtain general information regarding my account information?


What is a Medallion Signature Guarantee?

Over 6,000 brokerage firms and financial institutions belong to the Medallion Signature Guarantee Program. The application of a Medallion Signature Guarantee provides the authentication of the guarantor that the endorser of a certificate is the registered owner and has the legal authority to sign the certificate. The guarantor must know the endorser and stand behind its guarantee.

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What is Restricted Stock?

This generally refers to stock purchased in a private placement directly from an issuer before the company is public. Restricted stock also may have been acquired through a corporate reorganization or acquisition, in return for services, or purchased from an original shareholder.

Restricted stock frequently will have a legend printed on the back of the stock certificate(s) stating that the shares cannot be sold or transferred without either registration under the Securities Act of 1933 or an exemption from such registration, such as meeting the requirements of Rule 144. However, the absence of a legend does not mean that there are no restrictions on the sale of the shares. See also Removing a Restricted Legend.

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Where do I send certificates for transfer?

All transfers should be insured and mailed to: Colonial Stock Transfer Company at 66 East Exchange Place, Salt Lake City, UT 84111.  Important Note: Whenever you mail certificates, it is advisable to insure the certificates for 3% of their current market value. This is the approximate amount charged by most surety companies to obtain the surety bond. This bond is required to replace the certificate should it be lost in transit.

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How do I transfer shares to another person?

Example: From John A. Doe to Mary Q. Smith. Complete the assignment designating the new owner on the back of the certificate. Have all registered stockholders endorse the certificate and obtain a Medallion Signature Guarantee for the endorsements.

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How do I transfer shares from a custodian to a minor who is now of age?

Example: From John A. Doe, Custodian for Jane A. Doe, UGMA VA to Jane A. Doe. Have the custodian endorse the certificate and complete the Stock Power assigning the shares to the former minor. Obtain a Medallion Signature Guarantee for the endorsement and include a certified copy of the minor’s birth certificate.

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How do I transfer shares from a deceased individual?

Example: From John A. Doe to Mary J. Doe. The executors or administrators of the estate must complete the Stock Power, assigning the stock to the beneficiary and endorsing the stock. All signatures must be guaranteed with a Medallion Signature Guarantee. Along with the Stock Power, the following items are required: a notarized, completed Affidavit of Domicile and a certified copy of the appointment of the executor, administrator, etc., dated within 60 days. Note: If the estate has not been probated, a small estate affidavit is required. Some states require an inheritance tax waiver (release). Waivers are usually required if the company is incorporated and the beneficiary resides in one of the following states: Alabama, Indiana, Kansas, Kentucky, Louisiana, Montana, New Jersey, New York (If the security exceeds $30,000), North Carolina, Ohio, Oklahoma, South Carolina and Tennessee. Beneficiaries should contact Colonial Stock Transfer Co. to determine if a waiver is required.

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How do I transfer shares from a deceased joint tenant?

Example: From John A. Doe and Mary J. Doe, JT TEN to Mary J. Doe. The surviving tenant(s) must complete and endorse the Stock Power. All signatures must have a Medallion Signature Guarantee. In addition to the Stock Power, the following documents are required: A notarized and completed Affidavit of Domicile of the decedent and a copy of the Death Certificate. Some states require an inheritance tax waiver (release). Waivers are usually required if the company is incorporated and the beneficiary resides in one of the following states: Alabama, Indiana, Kansas, Kentucky, Louisiana, Montana, New Jersey, New York (If the security exceeds $30,000), North Carolina, Ohio, Oklahoma, South Carolina, South Dakota and Tennessee. Beneficiaries should contact Colonial Stock Transfer Company to determine if a waiver is required.

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How do I change the name (e.g. legal name change) on my shares?

Example: From Mary A. Doe to Mary A. Smith. Complete the Stock Power, endorsing the certificate as follows: "Mary A. Doe , now known as Mary A. Smith." A Medallion Signature Guarantee must be obtained for the endorsement.

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How do I transfer my shares into a trust registration?

Example: From Robert and Kim Brown, JT TEN to Robert Brown and Kim Brown, trustees [or TR for the Brown Trust, dated [or U/A] November 21, 2000. Complete a Stock Power endorsed by the registered shareholders with a Medallion Signature Guarantee applied to the endorsement. Indicate the following information for the new assignment: full name of the trustee(s), title of the trust, date of the trust agreement, taxpayer identification number of the trust and complete mailing address.

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How can I replace lost certificates?

Colonial can help shareholders replace stock certificates that have been lost or stolen. For specific information and details, please read the lost securities section on our shareholders page.

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How can I change my address?

You may notify us of an address change at (801) 355-5740 or by filling out the address change form and sending it by fax, mail, or email (info@colonialstock.com) to Colonial. Please have your Social Security Account Number (Tax Identification Number) available for account verification.

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How can I obtain general information regarding my account information?

You may obtain general information regarding your account by calling Colonial Stock Transfer Company at (801) 355-5740. Please have your Social Security Account Number (Tax Identification Number) available for account verification and the name of the security that you own. You can also receive account information by writing to us at the address provided above or by emailing us at info@colonialstock.com.  Be sure to include the name of the security that you own and any other information related to your question. Most correspondence will have a response mailed within five business days of the letter being received by the Investor Relations Department.

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